FAQ

How can I track my order?
Once your order is placed, you’ll receive an automated email within a few days containing your tracking number. Use this number to monitor your order on our Track Your Order page. If you don’t see the email within a week, check your spam folder or contact us directly to have it resent.

How can I contact Nostalgia FC?
You can reach us at info@nostalgiafc.net. Our Customer Support team is available Monday to Friday, 09:00–17:00 UTC, and we aim to respond within 48 hours, excluding weekends and public holidays.

What should I do if I entered the wrong address?
If your shipping address is incorrect, contact us immediately so we can update it before dispatch. Returns caused by incorrect addresses may incur a resending or restocking fee. Always double-check your address during checkout.

What condition are the shirts in?
All shirts are new old stock, generally in excellent condition. Minor marks from storage may occasionally be present.

How should I care for my jersey?
To preserve your jersey, hand-wash or use the delicates setting on your washing machine. Avoid heavy machine washing.

What is the refund policy?
You can return items for a full refund within 30 days of purchase if they are faulty, defective, or incorrect. Please contact our support team for assistance with returns.

What is the returns address?
Before sending any returns, please contact our support team. The correct returns address may vary depending on your country.